Shipping policy

Nina Sharae Resort & Swimwear

Shipping Policy

Last Updated: September 24, 2026

Thank you for shopping with Nina Sharae Resort & Swimwear. We proudly ship our resortwear and swimwear to customers throughout the United States and worldwide.

Please review the following shipping information before placing your order.

Order Processing Times

Processing time is the amount of time required to prepare your order before it is shipped. Processing time is separate from the carrier's delivery or transit time.

Depending on the product, collection, availability, and fulfillment location, processing times may vary.

Many Nina Sharae items are processed within approximately 2–5 business days.

Certain swimsuits, specialty items, internationally fulfilled products, and select merchandise may require approximately 7–14 business days for processing before shipment.

Because some Nina Sharae products may be fulfilled from different countries or fulfillment locations, items within the same order may have different processing times and may arrive in separate packages.

When a product has a different or extended processing time, customers should review the information provided on the applicable product page before purchasing.

Business days generally exclude weekends and U.S. federal holidays.

Shipping & Transit Times

Once your order has been processed and transferred to the shipping carrier, you will receive available tracking information by email or through the contact information associated with your order.

Processing time and shipping transit time are separate.

Estimated delivery dates provided during checkout or by a shipping carrier are estimates and are not guaranteed unless expressly stated otherwise.

Delivery may be affected by carrier delays, weather, holidays, customs processing, transportation disruptions, high-volume periods, or other circumstances outside the reasonable control of Nina Sharae Resort & Swimwear.

Free Shipping

Nina Sharae Resort & Swimwear offers free standard shipping on qualifying orders of $125 or more, subject to the shipping options and destination eligibility displayed at checkout.

The qualifying purchase amount is calculated based on eligible merchandise after applicable discounts and before any taxes, duties, or other charges unless otherwise stated during a promotion.

International Shipping

Yes, we ship worldwide. 🌎

International shipping rates and available delivery methods may vary based on the destination and will be displayed at checkout when available.

International customers are responsible for reviewing any applicable import requirements for their country.

International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country or local authorities. Unless otherwise expressly stated at checkout, these charges are the responsibility of the customer and are not controlled by Nina Sharae Resort & Swimwear.

Customs processing may also extend delivery times.

Preorders

Select Nina Sharae collections, including certain new or limited-release items, may be offered for preorder.

Preorder merchandise is not ready for immediate shipment.

Estimated production, processing, or shipping timeframes will be provided on the applicable product page when available.

By purchasing a preorder item, you acknowledge that the item will ship according to the estimated preorder timeframe rather than our standard processing schedule.

Estimated preorder dates may change because of manufacturing, production, transportation, customs, quality-control, or other circumstances.

If your order contains both in-stock and preorder merchandise, items may ship separately depending on fulfillment availability.

Multiple Shipments

Because Nina Sharae works with different production and fulfillment locations, an order containing multiple products may arrive in more than one shipment.

Receiving only part of your order does not necessarily mean an item is missing.

When applicable, separate tracking information may be provided for individual shipments.

Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please carefully review your address, apartment or suite number, postal code, and other delivery information before completing checkout.

If you notice an error before your order has shipped, contact info@ninasharae.com as soon as possible. We will make a reasonable effort to assist you, but address changes cannot be guaranteed once fulfillment has begun.

Incorrect Addresses & Rerouted Packages

Once an order has shipped, Nina Sharae Resort & Swimwear cannot guarantee that the shipping address can be changed.

If a customer provides an incorrect or incomplete shipping address and the package must be rerouted, returned, or reshipped, the customer is responsible for applicable rerouting or reshipping costs.

If a package is returned to us because of an incorrect or incomplete customer-provided address, we will contact the customer regarding available reshipping options when possible.

Packages Marked Delivered but Not Received

If tracking information shows that your package has been delivered but you cannot locate it, please first:

  • Check the delivery area, mailbox, parcel locker, front desk, leasing office, household members, neighbors, or other safe locations where the carrier may have left the package.

  • Confirm that the shipping address on your order is correct.

  • Contact the shipping carrier directly and request a delivery investigation or missing-package search.

Customers may be required to cooperate with the carrier's investigation and provide requested information.

After completing these steps, you may contact info@ninasharae.com with your order number, tracking information, and information regarding the carrier investigation so we can review the situation.

A carrier's “Delivered” scan does not automatically establish the outcome of a missing-package claim. Each situation may be reviewed based on the available tracking and carrier information.

Lost or Delayed Packages

If tracking stops updating or your package appears significantly delayed, please contact the shipping carrier using your tracking number to begin an investigation.

You may also contact Nina Sharae Resort & Swimwear at info@ninasharae.com so we can review the available shipment information.

Carrier delays occurring after a package has been transferred to the shipping carrier may be outside our direct control, but we will make reasonable efforts to assist customers with available tracking information.

Damaged Packages or Merchandise

If your merchandise arrives damaged or you receive an incorrect item, please contact info@ninasharae.com as soon as possible.

Include your name, order number, photographs of the merchandise, and photographs of the packaging when relevant.

Confirmed damaged, defective, or incorrectly fulfilled orders will be handled according to our Return, Exchange & Refund Policy.

Shipping Protection

Nina Sharae Resort & Swimwear does not currently offer optional package-protection coverage at checkout.

We are evaluating additional shipping-protection options for customers. If shipping protection is introduced, applicable coverage, exclusions, claims procedures, and costs will be provided when the protection option is offered.

Returned-to-Sender Packages

Packages may be returned to sender because of an incorrect or incomplete address, failed delivery attempts, refusal, customs issues, or failure to collect a package when required.

If a package is returned to Nina Sharae Resort & Swimwear, we will review the order and contact the customer when appropriate.

Additional shipping charges may apply before an order can be reshipped when the return resulted from circumstances attributable to the customer.

Order Changes & Cancellations

Orders enter processing quickly.

We cannot guarantee changes or cancellations once an order has been submitted. If you contact us before fulfillment begins, we will make a reasonable effort to accommodate your request.

Once an order has entered fulfillment or shipped, it cannot be canceled.

Questions About Your Shipment

For questions regarding an order or shipment, contact:

Nina Sharae Resort & Swimwear
Aventura, Florida, United States
Email: info@ninasharae.com

Please include your order number when contacting us so we can assist you more efficiently.