Nina Sharae Resort & Swimwear Refund Policy

Nina Sharae Resort & Swimwear Return Policy:

Our return policy is strictly enforced, please read carefully before making your purchase.

Return Policy:

Non-swimsuit or bodysuit merchandise can be returned for a refund, store credit, or exchange within 3 business days of receiving your order, no exceptions.

Swimsuits, bodysuits, or undergarments cannot be returned or exchanged due to sanitary reasons. Please refer to the size chart for correct sizing. All our swimsuits are made to US standard sizing. Store credit can be issues depending the issue of the swimsuit.

Items paid with store credit will only be exchanged once per order.

Claims for damaged goods or packaging errors must be emailed to us within 72 hours of delivery at info@ninasharae.com.

Due to screen resolution differences, actual colors may vary, and placement of prints may vary, which are not considered defects or misrepresentations of the product.

Swimwear that has been worn or has had the tags removed cannot be returned due to sanitary reasons.

Refunds:

Once your return is received and inspected, we will send you an email notifying you of the approval or rejection of your refund.

If your return is approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds:

If you have not received your refund yet, please check your bank account, credit card company, and contact your bank. If you still have not received your refund, please contact us at info@ninasharae.com.

Sale items:

Only regular priced items may be refunded, sale items are final sale and cannot be refunded.

Exchanges:

We only replace items if they are defective or damaged. If you need to exchange your item, please send us an email at info@ninasharae.com and mail your item to:

Nina Sharae Inc
PO Box 800321
Aventura, Florida 33820

Gifts:

If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item was not marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will be notified of your return.

Shipping:

To return your product, please mail your product to:

Nina Sharae Inc
PO Box 800321
Aventura, Florida 33820

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Please consider using a trackable shipping service or purchasing shipping insurance for items over $10, as we do not guarantee receipt of returned items.